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Netsphere Technologies · Internal Use
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Solution Stack

MSP technology architecture — vendor integrations, API aggregation layer and console modules.

Section 01 · Core Architecture

Data Flow Architecture

Vendor APIs must not be called directly from the dashboard. An aggregation layer normalizes and caches data, exposing simplified endpoints that all console modules consume.

Layer 1 · Vendor APIs (External Systems) · 21 Integrations
Endpoint & Network Management
Ninja RMM
Endpoint Mgmt
PH1
CW Automate
Endpoint Auto.
PH2
Auvik
Network Mon.
PH1
Meraki
Cloud Networking
PH2
FortiGate
Firewall / VPN
PH1
Security Platforms
SentinelOne
EDR / Response
PH1
Huntress
Threat Hunting
PH1
RocketCyber
SOC / MDR
PH1
Duo
MFA / Zero Trust
PH1
Keeper
Password Mgmt
PH2
Mimecast
Email Security
PH2
Cisco Umbrella
DNS Security
PH2
ESET
Endpoint AV
PH3
Backup & Data Protection
Acronis
Hybrid Backup
PH2
Cove
Cloud Backup
PH2
Axcient Cloud
Cloud BCDR
PH2
Axcient Recover
Instant Recovery
PH2
Datto
BCDR / SaaS
PH2
StorageCraft
Server Backup
PH3
Business Operations & Documentation
ConnectWise PSA
Tickets / SLA
PH1
BrightGauge
KPI Reporting
PH2
Dialpad
Cloud Communications
PH2
8x8
UCaaS / Contact Ctr
PH2
Hudu
Documentation
PH3
IT Glue
Runbooks / Config
PH3
Liongard
Config Inspect
PH3
ScalePad
Lifecycle Intel.
PH3
HTTPS / REST / Webhook · Authenticated polling
Layer 2 · API Aggregation Service (Middleware)
Auth Manager
Token lifecycle
Data Normalizer
Schema mapping
Cache Layer
Redis / in-mem
Health Scorer
Client scoring
Internal REST · JSON · Sub-10ms cache hits
Layer 3 · Unified Dashboard Endpoints
⚠
/alerts
All active alerts
/devices
Device inventory
/clients
Health scores
/security
Threats & detections
/backups
Job status
/tickets
PSA queue
/metrics
KPIs & SLAs
Dashboard fetch · 30s auto-refresh · WebSocket events
Layer 4 · Dashboard Console Modules
Global Ops
Health overview
Triage
Real-time alerts
Security Ops
Threat console
Workload
Ticket & engineer
Automation
Action console
Section 02 · Data Sources

Primary Vendor Sources

All vendor integrations are categorized by function. Phase tags indicate rollout priority. Phase 1 integrations are required for core operations visibility.

Endpoint Management 2 vendors
Ninja RMM
Endpoint monitoring · patch management · automation scripts
Phase 1
ConnectWise Automate
Endpoint automation · remote management · scripting
Phase 2
Network Monitoring 3 vendors
Auvik
Network topology · device discovery · traffic monitoring
Phase 1
Meraki
Cisco cloud-managed networking · wireless · SD-WAN
Phase 2
FortiGate
Firewall · VPN · IPS · threat prevention
Phase 1
Security Platforms 8 vendors
SentinelOne
EDR · threat detection · endpoint isolation · response API
Phase 1
Huntress
Managed threat hunting · persistent footholds · incident reporting
Phase 1
RocketCyber
Managed SOC · threat monitoring · incident detection & response
Phase 1
Duo
Multi-factor authentication · zero trust access · device trust
Phase 1
Keeper
Password management · privileged access · secrets management
Phase 2
Mimecast
Email security · anti-phishing · archiving · continuity
Phase 2
Cisco Umbrella
DNS-layer security · cloud-delivered firewall · CASB
Phase 2
ESET
Antivirus · endpoint protection · threat intelligence
Phase 3
Optional integration
Backup Platforms 6 vendors
Acronis
Hybrid cloud backup · disaster recovery · cyber protection
Phase 2
Cove Data Protection
Cloud-first backup · Microsoft 365 · Google Workspace
Phase 2
Axcient Cloud
Cloud backup · business continuity · image-based protection
Phase 2
Axcient Recover
Instant recovery · virtualization · bare-metal restore
Phase 2
Datto
BCDR · SaaS protection · networking · RMM
Phase 2
StorageCraft
Server backup · bare-metal restore · cloud continuity
Phase 3
Business Operations 2 vendors
ConnectWise PSA
Ticketing · SLA tracking · engineer workload · billing
Phase 1
BrightGauge
KPI dashboards · client reporting · data aggregation
Phase 2
Communications 2 vendors
Dialpad
Cloud communications · VoIP · AI-powered calls & messaging
Phase 2
8x8
UCaaS · contact center · voice, video & chat platform
Phase 2
Documentation & Asset Intelligence 4 vendors
Hudu
Documentation · password management · asset tracking
Phase 3
IT Glue
Documentation · runbooks · configuration management
Phase 3
Liongard
Configuration inspection · change detection · compliance
Phase 3
ScalePad
Lifecycle Insights · hardware EOL · device warranties
Phase 3